With remote work environments becoming the new norm for businesses, it has become crucial for them to have a dependable project management solution.
ClickUp, an all-inclusive project management platform, has gained traction among various teams, regardless of size or industry.
However, the question remains, is it worth the buzz? This review will explore ClickUp’s advantages, disadvantages, and features in-depth, guiding you in determining if it’s the appropriate tool for your team.
What Is ClickUp?
ClickUp is a web-based tool designed for managing projects, increasing productivity, and promoting teamwork among various team sizes and functions.
Established in 2017, it has become a well-known name in the project management marketplace, with over 800,000 teams using it. ClickUp’s success was recently confirmed by a $400 million Series C funding round in October 2021, bringing the total funds raised to $538 million for platform development.
All subscription plans for the software provide access to project data in various views, personalized and collaborative workspaces, and essential tracking for project details and stakeholders’ visibility.
Our Verdict on ClickUp
The project management software is a strong competitor in the industry due to its flexibility and ease of use for teams of any size. Some users may face difficulties with its complex learning process and pricing model.
ClickUp is a reliable choice for companies seeking an all-inclusive project management solution without compromise.
ClickUp at a Glance
ClickUp project management system provides a wide range of functions, such as adaptable workflows, time monitoring, and connections with other applications. It’s a strong contender in the market with its user-friendly design and extensive capabilities.
Some ClickUp reviews have shown users may find the pricing system difficult to understand. Yet, service is excellent for teams seeking a robust and adaptable project management solution.
What Is ClickUp Used For?
ClickUp is a versatile project management software that oversees tasks, projects, and teams. Its real-time collaborative features enable users to establish custom workflows, keep track of time, and interconnect with teammates.
The software has many applications, including resource management, project planning, team communication, and task management. Its ability to be customized makes it appropriate for businesses of all scopes, from small startups to large conglomerates.
Who ClickUp Is Best For?
ClickUp is a project management tool catering to teams of all sizes and industries. Still, it’s beneficial for teams requiring high flexibility and customization in their workflows. These teams may have complex project requirements, work remotely or across multiple locations, or have to manage multiple projects concurrently.
A platform is also an excellent option for teams that need robust collaboration features, including real-time communication and task delegation. It can enhance team productivity and streamline workflows, saving time and resources.
ClickUp suits teams seeking a comprehensive project management solution with customizable features and robust collaboration capabilities.
ClickUp offers various pricing plans designed to meet the requirements of all types of businesses. Depending on your needs, you can select the most suitable plan for your team.
The plan is free of cost and ideal for individuals new to project management or personal use.
Despite not having to pay anything, you can still benefit from various adaptable tools that ClickUp offers and unlimited projects and users. However, the storage capacity for files is limited to 100MB.
For just $5 per user per month, this plan provides access to all the features offered in the Free Forever plan and additional features such as advanced reporting, unlimited storage, and integrations.
User access can be granted or restricted through permission settings, and over 1,000 automation options are available for testing. The cost of this plan is remarkably affordable.
For $12 per user per month, the Business plan provides unrestricted usage of nearly every ClickUp feature. Its distinguishing aspect from the Unlimited plan is its advanced security features, such as Google Sign-in and two-factor authentication.
The Business plan is particularly suitable for more significant enterprises that require improved security and additional resource management charts. In addition to this, it offers features such as turndown charts, a KMI tracker, and a widget creator.
For a monthly fee of $19 per user, this plan is ideal for businesses with multiple teams. It includes all the benefits of the Business plan and additional features, such as creating custom roles, sharing teams, receiving priority support, accessing admin training, and utilizing increased automation and API options.
ClickUp offers the Enterprise plan, designed for large and high-end teams, and requires interested users to contact the sales teams for a personalized quote.
This plan includes all the features of the Business Plus plan and additional features like MSA and HIPAA availability, white labeling, Single Sign-on (SSO), Enterprise API, and guided onboarding.
With the Enterprise plan, you will also have a dedicated success manager and access to managed services at no cost, ensuring you receive the necessary support promptly.
ClickUp is equipped with essential features for collaboration, tracking time, and viewing calendars and timelines, making it capable of handling various use cases. We will elaborate on why we admire this project management tool that is focused on marketing.
Top-Notch Customization Capabilities
Our ClickUp review has shown that the platform’s main advantage is its ability to be customized to suit individual needs. It offers a fully personalized online software solution that can be adjusted and tailored to fit your workflow, business model, and personal preferences.
For example, the “Custom Fields” feature allows you to add different types of information to your views. At the same time, custom dashboards provide over 50 widget variations for creating a high-level overview of your work. Due to its customization capabilities, we’ve named ClickUp the best project management tool.
Effortless Team Collaboration and Communication
Successful project completion requires effective collaboration and communication among team members. However, many businesses find it challenging to achieve this, particularly in the case of remote workforces.
ClickUp offers a range of advanced features that facilitate seamless communication and collaboration for small and large teams on a single platform. Whether email communication, chatting with colleagues, or editing documents with team members, the project management system makes it all possible.
It’s a reliable tool that ensures connectivity and real-time updates, irrespective of whether the team works remotely or from an office, thus eliminating barriers and promoting teamwork.
ClickUp has many exceptional features yet maintains competitive and reasonable prices. The platform offers a “Free Forever Plan” allowing users to explore its features without charge.
However, if they find it suitable, they can opt for a paid plan starting at just $5 per user per month. Users can choose a pricing plan based on their current requirements and future needs, making it ideal for solopreneurs and rapidly expanding businesses.
Advanced Real-Time Reporting Capabilities
ClickUp offers a simple and effective way to generate reports tailored to your needs. This tool can gain valuable insights into your team’s performance, including individual schedules, current projects, missed deadlines, and completed tasks.
The platform’s 50+ budget options allow you to create customized dashboards that provide a comprehensive overview of the project’s progress, with reporting tools that enable you to track the progress of individual tasks and the project as a whole.
ClickUp has the significant benefit of providing over 15 different options for users to choose from when viewing their projects, timelines, and team structure. The display choices range from List View, Box View, Calendar View, Board View, and Gantt View.
ClickUp also has other exclusive display choices like Mind Map View (illustrating projects and tasks in a visual format), Workload View (managing resources and displaying team capacity), and Activity View (presenting all activities for a specific location, people, and project type).
Easy Time Tracking
By providing adaptable time-tracking functionalities, ClickUp simplifies work time management. It enables users to concentrate on their work and enhances time management by allowing them to track time, add comments, view reports, and establish time estimates.
Additionally, it’s possible to indicate billable time to determine the number of hours that should be invoiced, and modify the tracked time as necessary.
Excellent Mobile App
In today’s world, having access to work anytime and anywhere is crucial. ClickUp is among the project management software options that provide a convenient mobile application that allows users to efficiently perform tasks, assign duties, check for updates, and more.
The app is designed with a user-friendly interface and intuitive features, making it effortless to manage projects, update colleagues, and create new tasks while on the go.
ClickUp has developed a training portal that enables new customers to familiarize themselves with the tool upon initial onboarding. The portal, specifically designed for learning purposes, provides access to resources such as webinars, videos, on-demand demos, and complimentary one-on-one coaching.
Other ClickUp Features
Users can access views and tools relevant to the project from the highest point of a space. These additional views and tools consist of:
- Mind Map: A visual depiction of the hierarchy of tasks in a graphical format.
- Activity View: Any modifications to the project information to make it visible to the team.
- Box View: The information about each assignee, their tasks, and workload details are represented by boxes.
- Table View: The format resembles a traditional spreadsheet with rows numbered sequentially.
- Embed View: Select and integrate external application information into the app.
- Map View: To use a Google map for a project, including and modifying it as needed is necessary.
- Form View: Develop a personalized form to simplify the process of taking in information and gathering data.
- Doc View: The task involves generating, storing, and working together on team-related documents.
- Workload View: A daily schedule that displays the individuals assigned to specific tasks to effectively manage the workload.
What ClickUp Lacks
Steeper Learning Curve
ClickUp reviews have expressed concern about the platform’s steep learning curve. This is primarily due to the numerous features it offers, which can be overwhelming, especially during the initial setup.
The user interface of the ClickUp app needs significant improvement as the text size is too small and the colors are too faint, making it difficult to distinguish between different elements.
The extensive customization options can also be too much for some users. To fully utilize the software’s high level of flexibility, users must plan systematically for its implementation and use, which can be intimidating and time-consuming.
ClickUp reviews have shown that although the app’s functions aren’t challenging to understand, users may need substantial training to feel comfortable using the tool. The onboarding process is detailed and time-consuming, requiring a considerable amount of information input.
However, given the numerous features available, it’s reasonable to require proper onboarding. Once users become accustomed to the software, it becomes less challenging. An interactive walk-through or more hands-on guidance would have been beneficial in demonstrating how to use the ClickUp app’s features and navigate the software.
Advanced Time Tracking Features
The option to mark tasks as billable hours and add descriptions and labels to specific tasks for time tracking purposes is exclusively available in the Business pricing plan or higher.
ClickUp App and Interface and In-Use
ClickUp is a project management software that provides a wide range of tools and functionalities to assist users in organizing, monitoring, and collaborating on tasks and projects. The application boasts an uncluttered and user-friendly interface that enables users to easily access and navigate its diverse functions.
Upon registration, the app’s users have an interactive dashboard encompassing all their tasks and projects. The dashboard is fully customizable, allowing users to choose the features they want to view and how they want them to be displayed.
Tasks can be sorted based on priority, due dates, status, or any other pertinent criteria, with the ability to drag and drop tasks across various lists and projects.
The project management system is valuable in establishing unique workflows for various project types. It enables users to create custom labels and statuses, streamline workflows, and establish triggers and notifications for prompt updates.
It features built-in time-tracking tools for monitoring progress and billable hours. Furthermore, ClickUp provides many integrations with other apps and tools such as Slack, Trello, Google Drive, and more. As a result, team members can easily collaborate and connect, regardless of their location.
Pros and Cons
- The instrument is uncomplicated and straightforward
- The cost is accessible to teams of all sizes
- The dashboards provided are user-friendly and can be personalized by the users
- Ideal for individuals running their businesses (solopreneurs)
- Their model offers the most features and follows a freemium approach
- The onboarding process can be prolonged by numerous features and choices for customization
- The onboarding process is not managed by a team, which isn’t ideal for enterprise teams
ClickUp Customer Service and Support
Our ClickUp review has shown that the platform’s customer support is better than its competitors as it provides 24/7 assistance to all its users, including those who’ve signed up for the Freemium plan.
Moreover, customers can select the department they want to speak to before getting connected to a support agent. In case of any issues, users can also access many resources such as explainer videos, tutorials, demos, and documents in the support center to solve the problems themselves.
ClickUp Reviews from Real Users – How Legit Is It?
We’ve gone through numerous online ClickUp reviews to save you time and provide you with feedback from actual users who have had personal experiences with the service. This comprehensive ClickUp review will assist you in determining whether the project management platform is a legitimate service that works effectively.
User ClickUp review from Sitejabber
According to ClickIp reviews, ClickUp is positioned at the 18th spot among websites that offer Project Management services.
Alternatives to ClickUp
ClickUp is suitable for professionals who desire a unified platform for managing projects, collaborating with teams, and working remotely. However, ClickUp does come with certain constraints. Here are a few other options that can be considered instead of ClickUp.
Monday.com is software used for project management, which operates through the cloud. It’s a visual and personalized platform allowing team collaboration, task tracking, and project management.
The software includes customized workflows, automation, Gantt charts, time tracking, and integration with frequently used tools. Monday.com is user-friendly and provides scalability with flexible pricing plans, based on the users and features required.
Wrike is software designed to manage projects through a cloud-based system. It assists teams in enhancing their workflow, productivity, and collaboration by providing various features such as task management, time tracking, team collaboration, and reporting.
Wrike allows teams to customize the platform according to their needs using its customizable dashboards and workflows. Additionally, it has automation features that help save time by automating repetitive tasks.
Wrike is a highly recommended tool for organizations seeking to enhance their project management and productivity.
Asana is software for managing projects that is based on the cloud. It allows teams to keep track of their work, collaborate, and manage their projects.
Asana offers custom fields, calendars, timelines, and integration features with widely used tools such as Google Drive and Slack. It has a free version and premium plans with added features and integrations.
Asana is easy to use with its user-friendly interface and mobile app, making it convenient for managing tasks on the go. It’s a widely used project management software that provides an effective team collaboration and project management platform.
ClickUp – Frequently Asked Questions
If you have any uncertainties, we’ve compiled a list of our most commonly asked questions that may provide you with the answers you seek.
What is ClickUp Best Used For?
With ClickUp, freelancers can manage their work and correspond through emails without switching between different platforms. This feature enables users to directly compose and respond to emails without navigating away from ClickUp.
Team-oriented freelancers can share attachments and mention other team members to ensure seamless communication.
Is ClickUp Really Free?
ClickUp’s Free Plan offers an unexpectedly ample range of features. This plan allows unlimited access to tasks and members and provides up to 100 GB of storage space. The best part is that this plan is completely free of cost.
Does ClickUp Sell My Data?
ClickUp assures its users that it doesn’t sell any kind of data, including personal data. All personal data processing will comply with relevant data protection and privacy laws. It’s important to mention that some personal data is mandatory for accessing ClickUp’s features.
Users can trust that their data will be handled carefully and by applicable laws.
ClickUp Review – Bottom Line
ClickUp reviews reveal that the software is a suitable option not only for small teams and independent workers but also for larger enterprises due to its various features and functionalities.
The pricing is competitive, and the platform is versatile and flexible, making identifying and eliminating bottlenecks easy and ensuring projects and tasks are completed on time.
However, compared to its competitors, ClickUp has a relatively steep learning curve, which may require more effort from employees to master. While there are lighter and easier tools available, they cannot match the level of project tracking detail provided by ClickUp.