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First POST: Oh, Canada

BY Micah L. Sifry | Friday, January 31 2014

Canada's NSA exposed copying its Big Brother to the south; a former TSA screener tells all about those full-body scanners; Salesforce's Marc Benioff pushes back against Silicon Valley's libertarians; and much, much more. Read More

A Guide to Using Social Media Well in Government and Advocacy

BY Jed Sundwall | Monday, November 19 2012

NASA's Curiosity Rover's home page on Twitter

Today's social media environment is full of opportunities to reach the public in new ways and challenges on how to do it right. But across government and advocacy organizations, to use social media effectively, you need two things: something worth saying and the ability to say it well. How do you know what your agency should talk about? How do you know what the public expects from you? How do you train the people writing for your agency on what to say and how they should sound? The goal of this short guide, written by social media expert Jed Sundwall, is to teach you how to use guidelines to help your agency serve the public through a clear social media voice. Guidelines can help your agency sound more human. They can help you develop a strong, appropriate, and memorable voice for your agency. Ultimately, they can help you develop an enduring 21st century communications operation. Read More

TSA #OptOut Post-Mortem: Why Did the Media Overblow the Story?

BY Micah L. Sifry | Monday, November 29 2010

Two weeks ago, I wrote a post here looking at the sudden flowering of online protest against the Transportation Safety Administration's new "enhanced" pat-down searches, and asked whether it was possible that real ... Read More

Waiting at the Airport With the Rest of the Crowd? Tweet About It

BY Nick Judd | Tuesday, November 23 2010

PBS NewsHour has a project to use Twitter to crowdsource stories about Thanksgiving travel experiences. PBS NewsHour and the Washington Post will monitor the #TSATime hashtag for information on wait times and anecdotes ... Read More

Open Data, Crowdsourcing, and the Airport Security Fight

BY Nick Judd | Thursday, November 18 2010

Josh Sulkin, a graduate student at the University of Illinois Urbana-Champaign, might be about to get his big break. Inspired by the Sunlight Foundation and the Apps for Democracy contests, he created FlyOnTime, an app ... Read More

Step Two: Make a Parody Twitter Handle

BY Nick Judd | Tuesday, November 16 2010

Someone's co-opting the Transportation Security Administration's Twitter identity. The federal agency's recently implemented decision to use more, uh, thorough pat-down procedures during airport security screenings for ... Read More

The Internet vs the TSA: Is Civil Disobedience Next?

BY Micah L. Sifry | Monday, November 15 2010

Is America on the verge of an airport travelers rebellion against the Transportation Safety Agency (TSA)? Read More

"Blogger Bob" Explains the Evolution of the TSA's Blog

BY Micah L. Sifry | Wednesday, February 25 2009

Here's a fun find: "Blogger Bob" Burns, who is in charge of the Transportation Security Administration's blog team, giving a short presentation to incoming Homeland Security Secretary Janet Napolitano about the value of ... Read More

Daily Digest: Questions, Cats, and Chaos Avoidance

BY Nancy Scola | Wednesday, January 14 2009

Quizzing RNC Hopefuls: The race to be the next Republican National Committee chair is heating up, and it remains particularly fascinating because no clear front-runner has emerged. With two weeks left before the vote ... Read More