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New US Digital Service Looks to Avoid IT Catastrophes

BY Alex Howard | Wednesday, August 13 2014

USDS' Mikey Dickerson at the 2009 MySQL Conference (Photo by Jorge Bernal)

At a time when the public's trust in institutions is at historic lows, the federal government's use of technology has an unusual place in the national discourse. After the first Internet president's administration was responsible for the high-profile failure of Healthcare.gov, the issue seemed ripe to drive significant reform on Capitol Hill. Even if some 10 million adults gained health insurance through the Affordable Care Act after "Obama's trauma team" made successful fixes to Healthcare.gov, negative public perception has lingered, and for good reason. Under the radar, other projects have continued to sputter, like a $300 million dollar Social Security government IT boondoggle that still has not delivered a working system for submitting disability claims. The crash of the FCC's dated website under the weight of 1.1 million comments this summer didn't help, either. At the same time, the confidence of the technology community has been damaged by revelations of dragnet surveillance and surreptitious backdoors planted in software. Now, the executive branch has launched two new initiatives aimed squarely at these issues, 18F and the just-announced US Digital Service, Alex Howard reports. Read More

First POST: Public Enemies

BY Micah L. Sifry | Wednesday, August 13 2014

James Bamford, our foremost chronicler of the NSA, talks to Edward Snowden; Black Twitter's hashtag activism and the Michael Brown killing; dissecting the 1.1 million comments on the FCC's Open Internet proposal; and much, much more. Read More

First POST: Peak Open?

BY Micah L. Sifry | Friday, November 1 2013

The latest reports from the Open Government Partnership summit in London; how big tech companies are responding to the NSA scandal; a Palestinian hacker who taught Facebook a lesson; and much, much more. Read More