We're Hiring a Community Manager in NYC!

Year after year PdF continues to grow and thrive because of our community members. More than just content consumers or event attendees, they challenge and provoke, listen and comment, and more often than not, make their own significant contributions to our community.

As we look to our organization's next chapter, one in which we'll be providing more value added content (techPresident announcement here) as well as a significantly enhanced PdF Network (stay tuned for a big announcement), we're putting our money where our mouth is and hiring a Community Manager.

If our community wants to learn more about a subject we've covered, needs more information about an event, has a killer idea, is focused on an emerging trend, or a host of other items, our Community Manager will be their direct connection to us and each other. He or she will be responsible for providing the techPresident editorial team and PdF as a whole with real time analysis and feedback on all we do, so that we can continue to serve our innovative community, as we've done since the internet's dark ages.

This is an exciting position at an exciting time, and we're looking for exciting candidates. We're looking for experienced communicators who are social media natives with a passion for how technology is impacting our world. The full job description is available after the jump.

Position Description:
Do you thrive off of building relationships, engaging with people, and building communities?
Are you passionate about how technology is changing politics, government, and society?
Have you built personal, social communities and are eager to take your skills to the next level?

At PdF, our growing community (online and offline) is our number one priority. The PdF community is an active, connected, and impressive group of people working in technology, politics, and government across the country and around the globe, and it needs an online leader. In the coming months, PdF’s online presence will be completely redesigned and relaunched; the Community Manager will play a critical role in this process.

PdF is seeking a highly a motivated individual with experience and passion for social media, marketing, and leveraging of content to work in an intimate setting with a close knit team. The PdF Community Manger will be responsible for the daily engagement and coordination of online communities convened by PdF, with a particular emphasis on our premium content subscribers and event attendees but also including techPresident readers. The PdF Community is a growing group of online news sites (ie: techpresident.com), as well as multiple domestic and international in-person events. The community manager will have primary responsibility for:

•Listening to, engaging with, and moderating our online community through various channels
•Providing customer service
•Managing and executing on day-to-day event and premium content marketing initiatives
•Proactively identifying, promoting, planning, and leveraging content
•Managing and building email lists and social media assets
•Measuring and evaluating of community member engagement via social media, website traffic, and in person attendance
•Coordinating community events

Full Responsibilities include:
•Design, track, and analyze community analytics. Make recommendations on content, events, and community engagement based on trends and insight.
• Coordinate leveraging of content with editorial and product teams.
• Marketing to both existing and potential premium subscribers.
• Identify & engage advocates. Build relationships with community members and be a prominent voice and presence in the community.
• Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that PdF can continue to be an early adopter of these technologies.
• Coordinate web and design needs with product team.
• Own the Community Customer Experience. Assist customers in the community. Assist will not always mean solve the customer issue/complaint, but coordinate the information between internal teams. Proactively escalate issues, observations, opportunities, and insights.

Qualifications:
• Comfortable with a fast-paced, start-up environment.
• Independent self-starter.
• Unbelievable commitment to quality.
• Proven experience successfully managing projects from strategy development to execution.
• Strong interpersonal and leadership skills with a desire to work cross-functionally and in teams.
• Strong analytical skills to be able to dive into what is happening and what drives community engagement and commerce.
• Early adopter and expert user of social media tools.
• Thorough understanding of and familiarity with intersection of technology, politics, and government.
• Strong verbal and written communications skills to connect with community members, partners, and coworkers.
• Excellent ability to finesse complex social interactions and comfort with establishing social moirés.
• Creative, creative, creative
• Web native skills, including HTML and CSS.
• Ability to synthesize feedback from multiple sources (customer feedback, social media, community comments, users, employees, and the press) to distill key community needs.

Experience:
• 2-5 years of community management, marketing, and web experience
• Proven project management experiences
• Previous work experience could include: policy, political, customer service, PR, online marketing, entrepreneurial

Note: this job is in New York City (no tele-commuting), and is not for recent undergraduates.

For more information about PdF, please check out: www.personaldemocracy.com.

To apply, please send cover letter, resume, relevant press clippings and writing samples, and recent references to Daniel Teweles, VP of Business Development and Marketing via daniel {at} personaldemocracy {dot} com.

Due to the volume of applications, only candidates selected for interviews will be contacted. No calls please.

PdF is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.