Personal Democracy Plus Our premium content network. LEARN MORE You are not logged in. LOG IN NOW >

How Obama for America Made Its Facebook Friends Into Effective Advocates

BY Nick Judd | Monday, November 19 2012

People involved in Obama for America's digital and technology operations say one of the biggest takeaways from the 2012 campaign is the success of a new kind of peer-to-peer digital persuasion tool referred to internally as "targeted sharing."

Well before the campaign reached fever pitch, OfA chief data scientist Rayid Ghani and analyst Matt Rattigan brought the technology team a prototype piece of software. The prototype used a script to check a given supporter's Facebook friends list against what the campaign knew about those friends. The campaign could use the merged data to create arbitrary scores that indicated which of a user's Facebook friends the campaign would like to present with a given piece of content. Obama for America could use it over and over again to make it more likely that people fitting certain profiles would be likely to see content targeted to them spilling into their newsfeeds, from the campaign, through their friends' Facebook posts.

By the end of 2011, the campaign had already decided what approach to existing voter turnout or new voter registration it needed in order to win each swing state. Obama for America planned digital campaigns based on what it needed to accomplish whatever the task at hand would be. For example, those above-the-fold ad buys on the front page of the the Milwaukee Journal-Sentinel's or Columbus Dispatch's websites to drive the early voting that the campaign believed was crucial to victory in Wisconsin and Ohio. People in techPresident headquarters in New York saw advertisements on NYTimes.com that were most likely intended to convert viewers into donors. The prototype produced by Ghani and Rattigan would allow OfA Digital to be far more precise about what kind of content they were asking supporters to share around the web as well.

The only problem was that the prototype could not work at the necessary scale. Ghani and Rattigan's script took 45 minutes to run per person — not nearly fast enough. But anyone who opted to use Facebook single sign-on for an Obama for America web property was prompted to authorize the OfA Facebook application to connect to their account. Single sign-on users also gave OfA permission to glean all the data it needed to decide which content that user should be asked to share and guess who that user should share it with. In part because it linked the two, OfA was able to build up a user base of nearly 1 million people for its Facebook app by election day — making the potential gains for targeted sharing well worth some time and effort.

OfA developers went to work, and by midsummer the tech team had targeted sharing working in production and in real time.

By the end of the campaign, says Obama for America analytics chief Dan Wagner, the click-through rate on a targeted share was more than twice as high as the rate for a banner ad. Thanks to a convergence of three different teams — analytics, digital, and tech — the campaign had developed a tool that staff believe delivered empirically higher results for the re-elect using social media. In a campaign year full of hype and flashy social media toys, that's a big, bold claim.

Applying the same principles to get out the vote, Obama for America asked its supporters who had been signed up for the OfA Facebook application to pick potential voters from among their friends in swing states and urge them to get to the ballot box or register to vote. In the final days before the election and on election day, the application flooded its users with notifications asking them to reach out on the campaign's behalf. Officials told Time's Michael Scherer that a staggering 20 percent of people asked by their friends to register, vote or take another activity went ahead and did it. While the campaign hasn't shared how many people elected to press the case for Obama on Facebook in this way, and this is only remarkable if enough people participated to help close the distance for OfA in voter registrations and turnout where it had those goals, the success rate is high enough to raise eyebrows. Behind the Facebook application driving get out the vote was the same targeted sharing code.

Targeted sharing was for more than just Facebook, too. Tech team member Will St. Clair, who worked on the code, says that it was a piece of back-end infrastructure. The piece he worked on retrieved those voter scores and made them available to different departments — any department — so it could be used to inform a targeted email, too, for example.

It's unclear what happens next for this code or any of the other innovations built in-house for the Obama campaign. Democrats now seem to be weighing the cost of keeping some aspects of their new codebase maintained and functional against its potential utility in the election cycles to come. The software belongs to Obama for America, and could, in theory, be transferred to the Democratic National Committee, as OfA's email list was moved to Organizing for America after 2008 and made part of the DNC.

News Briefs

RSS Feed today >

In Denmark, Online Tracking of Citizens is an Unwieldy Failure

Six years after Denmark passed a law mandating that telecommunication companies retain and store their customers' personal data for up to two years, local advocacy groups and the telecom industry are pushing for immediate changes to the legislation. The practice of keeping records of private citizens' Internet use is an unjustifiable invasion of privacy, they say. The police, meanwhile, have concluded that requiring telecoms to store subscriber data has not helped them track criminals, which was the the ostensible purpose of the practice. But the Danish government still wants to postpone an evaluation of the law for another two years. GO

"Accidental" Blocking of Australian Websites Raises Concerns About Government Censorship

An Australian government agency admitted last week to unintentionally blocking more than 1,200 perfectly legal websites in the process of shutting down one allegedly fraudulent site. In their defense, they pointed out that they have successfully blocked a number of websites in the past nine months without such digital collateral. This assertion came as no consolation to Australian netizens concerned about Internet censorship, especially opaque and hazily legal censorship.

GO

tuesday >

Honda Campaign Rolls Out Endorsements From Asian American Stars

Rep. Mike Honda (D-Calif.) rolled out several additional endorsements from Asian American leaders and celebrities Tuesday, with one of them vouching for his high-tech bona fides. GO

Here Are The People President Obama Hopes Will Repair American Elections

The Presidential Commission on Election Administration established by President Obama after problematic 2012 elections now has a web presence at SupporttheVoter.gov. Obama established the commission by executive order on March 28 "to identify best practices in election administration and to make recommendations to improve the voting experience." GO

After Oklahoma Disaster, Neighbors Look Online for Ways To Help

In echoes of the aftermath of Hurricane Sandy in the Northeast, social media sites and small business websites in and around tornado-wracked Moore, Okla., are full of offers of help, questions about missing pets and loved ones, and evidence that neighbors are willing to reach out to help one another in a disaster. On a single Facebook group, there's a Mexican restaurant in Oklahoma City promising free meals to first responders or people hit by the tornado; a mother a few hours' drive from Moore offering to open her door for children who might need a place to stay; a resident sharing a picture of a found dog and contact information for the owner to get in touch. GO

Change.org Lands $15 Million From Omidyar

Change.org capped an extraordinary few years of growth Tuesday with the announcement that it has landed a $15 million investment led by the Omidyar Network. GO

What German Politicians Think of Google Glass

The German government led by Chancellor Angela Merkel has not had the easiest relationship with Google. The company launched a public campaign against a law backed by her coalition that would require search engines to pay to show news articles in search results, with mixed results. What's more, Google has long had to navigate the privacy waters in Germany and throughout the European Union. But that has not stopped her federal minister for economics and technology, Philipp Rösler, from giving Google Glass an enthusiastic test run as he leads a delegation of German technology companies and politicians on a trip to Silicon Valley this week as part of German Valley Week. GO

Crowdsourcing Waste Management Solutions in Montenegro

For once we aren't talking about the worldwide scarcity of toilets, just good old-fashioned household waste. Montenegro has a garbage problem so bad even the tourists are complaining about it. A new mobile app sponsored by the Agency for Environmental Protection, NGO Ozon and United Nations Development Programme in Montenegro will hopefully get citizens involved in reporting illegal garbage dumps. GO

monday >

Her Majesty's Government Wants to Monetize Open Data

A new paper from the chair of the U.K. government's Open Strategy Board outlines the best practices for the government's open data policies. The government-commissioned Shakespeare Review – after author Stephan Shakespeare – looks into ways to monetize open data, and recommends an all-encompassing National Data Strategy.

GO

Will Silicon Valley "Disrupt" Politics With a Candidate for Congress?

Sean Parker, of Napster fame and now executive general partner at venture capital firm Founders Fund, has invested in political startups before. But last week, he went a step further — co-hosting a fundraising event for a candidate for Congress. Parker and SV Angel co-founder Ron Conway organized a crowd of Internet industry luminaries to support Ro Khanna, a former assistant deputy secretary in Barack Obama's Commerce Department. Khanna is preparing a challenge to Rep. Mike Honda (D-Calif.), whose newly redrawn congressional district encompasses Silicon Valley. GO

Burma's Upcoming Telecom Revolution Will Probably Not Bring Internet Freedom

Burma (Myanmar) is on the threshold of an Internet revolution, but Human Rights Watch has warned companies to proceed with caution or risk trampling Burmese citizens' rights. GO

friday >

Chilean Anti-Corruption Resource: A Crowdsourced Database of Social and Political Connections

In countries where a small minority of social circles have a majority of the political and economic power, personal relationships can affect major decision-making, a serious concern of anti-corruption activists. A new web platform stores personal profiles of key players in Chilean business and politics, complete with biographies and personal and professional connections through family, education, social circles, employers and coworkers, to make tracking social relationships and conflict-of-interest easier. Called Poderopedia (from the Spanish word for power), the project sounds kind of like LinkedIn, but the creation and management of profiles is being crowdsourced out to journalists, activists and concerned citizens.

GO

Middle Eastern Telecom Accused of Working With Saudi Arabia to Spy on Citizens

Mobily, an arm of the state-owned Middle Eastern telecom giant Etihad Etisalat, has been accused of working with Saudi Arabia to develop software that would allow the government to bypass protections for social media users. The exposé comes from Moxie Marlinspike (neé Matthew Rosenfield), an expert in a certain type of malicious Internet attack called MITM (man-in-the-middle), whereby attackers intercept and secretly alter private messages exchanged via email and other social media platforms. GO

Saudi Religious Leader Warns Twitter Users of Consequences in the Afterlife

In late March, Saudi Arabia's top religious cleric said Twitter was for clowns and corrupters. Earlier this week, he said anyone using social media, in particular Twitter, “has lost this world and the afterlife.” His comments might be laughable, if they did not come at a time when the Saudi government is looking into monitoring or blocking social media sites and eliminating user anonymity.

GO

thursday >

What The Other Silicon Valley Immigration Group Is Doing This Month

A bipartisan coalition of political advocacy, business and tech groups are moving ahead to launch a social media blitz next week designed to persuade members of the Senate to vote in favor of immigration reform legislation supported in Silicon Valley. "We're going to create a virtual digital storm," said Jeremy Robbins in a Wednesday ... GO

The New Yorker Hopes "Strongbox" Is a Wiretap-Proof Sieve for Leaks

The New Yorker yesterday became the first outlet to implement DeadDrop, a new system for sources to submit information to journalists online in a more secure and anonymous way than, for example, email. GO

Female Organizer of Pakistan's First Hackathon Stresses Collaboration Over Competition

After Pakistan banned Valentine's Day this year, Sabeen Mahmud started an online protest in which people uploaded photos to mock the government ban. In the weeks following she received death threats and menacing phone calls, and early on she had to stay home from work. That did nothing, however, to keep her from further organizing. Last month, the café she started in Karachi hosted Pakistan's first ever hackathon, which tackled problems including sanitation, crime, disaster management, and education. She even invited a government representative to observe the initial conversations, tackling sensitive areas like government inefficiency and elections.

GO

wednesday >

White House Innovation Fellows Project Spins Off Into A Business

Clay Johnson and Adam Becker joined the Presidential Innovation Fellows program to help the White House fix the way government does business. Now they're turning that mission into a business themselves. GO

Fighting Fires With Data, New York City Launches New Safety Inspection System

Mayor Michael Bloomberg announced today that New York City has implemented city-wide a new risk based inspection system focused on fire safety that is driven by analytics from multiple city agencies. GO

More