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User Storms, Finding Norms

BY Jed Miller | Sunday, June 18 2006

"The Paper of Record" is hardly the one place to get the gospel on anything, but when 4 NYT articles in 24 hours talk about customers, fans, and online contributors driving the direction of not just web sites, but franchises and products, then I'm comfortable saying leadership via consumer collaboration is on the radar in a new way.

Katie Hafner's article on gating access to some Wikipedia entries highlights the need for some level of process and hierarchy even in an open community. The inevitable need to close a small number of entries some of the time echoes my favorite PDF article ever, when Zephyr called for a "productive tension" between the hub of a campaign and its spokes.

Just because leadership needs to exercise some control, and even "crack down" from time to time, doesn't mean that wiki-generated knowledge is a utopian experiment that has been shown up by what Hafner refers to as "well-publicized problems with some entries." (I'm sorry, but I smell that same smirking schadenfreude in the Hafner article that MSM so often has about growing pains in Internet communities and movements. "Growing Wikipedia Revises Its 'Anyone Can Edit' Policy" nods the headline, like your mom when she cleans the scrape you got climbing that ill-advised tree.)

It's the opposite, in fact. The emergence of processes or restrictions that enable the system to adapt without failing is a sign that this new hub/spokes model of knowledge building is functional. I'm not a biologist or an economist, but I'm certain there are some basic principles about the need for homeostatic mechanisms in functional, complex systems.

And the emergence of four articles about versions of the same phenomenon on nearly the same day shows that the institutional structure of public knowledge is itself shifting and adapting to the pressures of an increasingly effective sphere of public knowledge managed not by institutions, but by consumer and audience communities.

The best written of the articles is Warren St. John's totally entertaining profile of Ze Frank's latest project (go Ze!). The piece captures the slapstick pressures that a system faces when the final filter for an entire community's ideas is one loyal, beleaguered webmaster/actor/producer/victim.

News Briefs

RSS Feed yesterday >

New Rice University Paper Chronicles Impact of the Internet On U.S. Foreign Policy

We all know that the Internet has transformed the way that the United States conducts diplomacy, and the way that it views national security, but where should we look to find evidence of this? This is the wide-ranging subject matter of a new paper published on Tuesday by Rice University's Baker Institute for Public Policy. The paper provides a round-up of some of the major turns of events between 2005 and 2011 in the realms of Internet governance, the development of online public diplomacy at the State Department, the evolution of the Internet-fueled Arab Spring, and the establishment of the shadowy U.S. Cyber Command in Fort Meade, Maryland, among other things. GO

Messin' with Lamar Smith, Revisited

Remember that grassroots fundraising campaign to put a "Don't Mess with the Internet" billboard in the home district of Rep. Lamar Smith, Republican of Texas and sponsor of the controversial Stop Online Piracy Act? All of the money required came in, and Fight for the Future, the advocacy group opposing more stringent copyright protections online, writes that the billboard went up. GO

Republican National Convention Organizers Sever Ties With Becki Donatelli's Campaign Solutions

After eight years producing online content for the Republican National Convention, GOP web consultant Becki Donatelli's Campaign Solutions is off of the project. "Campaign Solutions was retained to help develop our convention website and digital strategy, but they are no longer involved in convention planning," James Davis, the convention's communications director, told techPresident Tuesday. It's unclear what precipitated the of the relationship between the convention organizers and Campaign Solutions, which has been producing the online component of the event since 2004. But Donatelli's name surfaced in a controversial anti-Obama ad pitch sent to a Super PAC backed by TD Ameritrade founder Joe Ricketts, which appeared in its entirety in the Times last week. Ricketts has since disavowed the proposal and Donatelli has denied any involvement. GO

PD+ This Thurs 1pm: Thriving Online With Howard Rheingold

I'm really looking forward to talking with author Howard Rheingold this Thursday on the next PD+ teleconference. His new book, Net Smart, is a concise and thoughtful guide to understanding and making the most of the hyper-networked, always-on, firehose of information and distraction that is the contemporary experience of anyone who uses ... GO

City of Joplin, Mo. Launches New Online Center Ahead of Tornado's Anniversary

The city of Joplin, Missouri launched its new web site over the week-end ahead of the May 22 anniversary of the massive tornado that devastated the city and killed 161 people. The new site enables Joplin citizens to sign up for emergency alerts via text message, e-mail and RSS. In addition to those alerts, individuals can also sign up for ... GO

In Virginia, City Council Debates to Include Questions Posed Online

The Alexandria Democratic Party in Alexandria, Virginia has partnered with online civic engagement platform ACTion Alexandria to include questions solicited in an online forum in the final Democratic primary debate for a City Council election there on June 4, ahead of the June 12 election, according to a statement released by the group. ACTion Alexandria hopes to work with both parties during the general election.

Participants in the project can add questions to the forum, or vote on questions that have already been posed, although each user is only given three votes to distribute. Users are also encouraged to use their real names. Questions submitted so far hit on topics ranging from broadband access to a ban on food trucks in the city.

GO

Motion Picture Association Names Marc Miller As Its New Online Copyright Cop

The Motion Picture Association of America on Monday named Marc Miller its vice president of online content protection. Miller comes to the MPAA from Nintendo of America, where he was the company's anti-piracy counsel for the Americas and the Asia-Pacific region. GO

friday >

Google to Charlie Rangel: You Are Dead to Me.

Rep. Charlie Rangel (D-NY) might be facing particularly challenging reelection odds this year, at least acording to Google: based on its new Knowledge Graph interface, the search engine says that the very-much-alive Congressman died on November 20, 2004, as Colin Campbell first reported for Politicker via Azi Paybarah and Anthony Adragna. GO

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