Over on USA.gov, they're running an interesting dialogue about how to improve the site, which is a primary portal for citizens seeking all kinds of information from government. (Compete.com says USA.gov averages just under a million unique visitors a month.)
Yesterday, New York City Mayor Mike Bloomberg announced his "Connected City" initiative, rolling out a series of programs aimed at transforming how New Yorkers interact with and get services from city government. Building on his administration’s valuable 311 program, he promised to make government more accessible by translating city websites into six languages, distributing more information via Twitter (follow @311nyc) and social networking sites, enabling users to fine-tune their usage of NYC.gov around their personal information needs, and creating a free iPhone application allowing people to submit quality-of-life complaints to 311 directly from their phone.
There’s a very interesting confluence of conversations taking place at the moment on the topic of how technology is changing politics. One is on the idea of government 2.0, or government-as-a-platform. The second is on whether the net is better for campaigning than governing. And the third is on what happens when you open up the process with real-time transparency. Let me see if I can combine the threads. (And sorry, this is a bit of a long post, thanks to all the traveling in DC I did last week.)