There's was a telling, if all too brief, exchange between Texas Republican Representative John Culberson and the west coast publisher and conference convener Tim O'Reilly at this morning's Gov 2.0 Summit that exposed a fault line that runs through the whole of this "government 2.0" discussion. One wishes that Culberson and O'Reilly had kept up their back-and-forth rather than moving on to less contentious subjects, but it boils down to this: Is this new movement, such as it is, fundamentally an aggressive bid to reform a political system that has devolved into a mess of corruption and exclusion? Or is it instead an apolitical course correction aimed at simply making government more efficient? The answer, if there is one, will like shape what the future of government 2.0 looks like, and whether we'll ever be able to ultimately judge whether it's been a success...
Amid much talk of potential and possibilities, news of a concrete step towards a more "2.0" government came out of today's Gov 2.0 Summit. HHS, NIH, and a handful of other federal offices announced that they are launching a pilot project that will enable Open ID on some government websites. With a single sign-on, users will be able to create and maintain a persistent identity when they visit and revisit government sites. In the first stage of the project, Open ID will be enabled for users as they access research materials, register for events, and user collaborative tools like wikis. Of course, the whole idea of identity gets tricky when it comes to interacting with government, and so a sort of mediated form of Open ID is being implemented for the project. Kaliya Hamlin, a.k.a. Identify Woman, has details:
Those already familiar with OpenID know that typically when users login with it they give their own URL – www.openIDprovider.com/username...There is a little known part of the OpenID protocol called directed identity – that is a user gives the name of their identity provider – Yahoo!, Google, MSN etc – but not their specific identifier. The are re-directed to their IdP and in choosing to create a directed identity they get an identifier that is unique to the site they are logging into. It will be used by them again and again for that site but is not correlatable across different websites / government agencies. The good news it is like having a different user-name across all these sites but since the user is using the same IdP with different identifiers (unlinked publicly) but connected to the same account they just have to remember one password.
Note that, as far as the pilot project goes, the participating agencies are all related health offices. That makes this a project of limited scope. But as long as the privacy concerns of users are a central concern as the project develops, enabling Open ID for government is a step towards creating a government that better supports its citizens.
The quirkily eloquent Clay Shirky, described by our Gov 2.0 Summit host Tim O'Reilly as the "Oscar Wilde of the Internet," just wrapped up a quick 10-minute talk during this morning's opening session on the subject of how to make collaborative social software experiments go right. On the "go right" side of the spectrum, Shirky highlighted Washington DC's Apps for Democracy contest. That contest drew in dozens of submissions from developers who created innovative uses of the city's robust data catalog. But sometimes these projects go miserably, horribly badly. Case in point, the L.A. Times' 2005 "wikitorial" experiment, where the paper asked readers to work together to edit an editorial on the Iraq War. The project, boasted about in press release after press release, imploded in on itself, and the paper had to shut it down. In that latter case, what went wrong?
The problem with the L.A. Times wikitorial experiment that Apps for Democracy managed to avoid is, said Shirky, that the social contract between those running the newspaper's experiment and potential collaborators was too articulated, too structured, too direct. The imposing structure that the L.A. Times put into place when they started their project killed any sense of playful experimentation. What's more, when something that had once been collaborative now turns into something transactional, people begin thinking about how to beat the system -- like, said Shirky, how parents fined for picking up their kids late at daycare start to simply pay the fee and leave the kids stewing for a bit.
With those lessons in mind, Shirky highlighted three keys to how government can create successful social software experiments:
Useful advice as more and more in government try to crack the nut of how to turn citizens into collaborators.
I'm attending the Gov 2.0 Summit today and tomorrow, and the program is thick with great speakers and topics. Posting may be in snippets.
Here's my favorite from the first hour. Tom Steinberg, the intrepid guiding force behind Britain's invaluable MySociety group, which makes brilliant, easy-to-use and highly effective sites aimed at improving how government works like FixMyStreet and TheyWorkForYou*, gave us a powerful new way to argue for turning government websites into platforms for civic engagement. I'm paraphrasing slightly:
"If the government said that people can't drive on the roads to go to a rally to protest something, because it would lead to bad press, everyone would protest. Yet when government says that it can't let people using government websites connect to each other, in order to challenge the status quo, no one says anything."
ReadWriteWeb's Marshall Kirkpatrick has a quick profile of Tim O'Reilly -- publisher, convener, and a man with a plan to bring about an age of "government as a platform." Of late, O'Reilly has been actively working to pull together conversations between government and geeks, particularly of the West Coast variety. It's not as if those conversations were entirely missing from official Washington before. But in just a few short months O'Reilly has helped to create the assumption in both worlds that, to sound like Oprah for a moment, it's okay to talk.
Here's the profile. And here are details on O'Reilly's upcoming Gov 2.0 Summit. (Photo by Adam Tinworth under a Creative Commons license)