Personal Democracy Plus Our premium content network. LEARN MORE You are not logged in. LOG IN NOW >

A Guide to Using Social Media Well in Government and Advocacy

BY Jed Sundwall | Monday, November 19 2012

NASA's Curiosity Rover's home page on Twitter

Today's social media environment is full of opportunities to reach the public in new ways and challenges on how to do it right. But across government and advocacy organizations, to use social media effectively, you need two things: something worth saying and the ability to say it well. How do you know what your agency should talk about? How do you know what the public expects from you? How do you train the people writing for your agency on what to say and how they should sound? The goal of this short guide, written by social media expert Jed Sundwall, is to teach you how to use guidelines to help your agency serve the public through a clear social media voice. Guidelines can help your agency sound more human. They can help you develop a strong, appropriate, and memorable voice for your agency. Ultimately, they can help you develop an enduring 21st century communications operation. Read More

What the Federal Web Manager Community Can Learn from Craigslist

BY Jed Sundwall | Thursday, May 7 2009

Craig Newmark committed what he termed a "crime against nature" at last week's Government Web Managers Conference when responding to a web manager who asked if he could use the free section of Craigslist to advertise his ... Read More

From #GovWebCon: Craig Newmark on the Future of Public Service

BY Jed Sundwall | Wednesday, April 29 2009

Our own Micah Sifry moderated a conversation with Craigslist founder, Craig Newmark at the Government Web Managers Conference on April 29, 2009. Craig advocates for public/private partnerships and the ways that the ... Read More

News Briefs

RSS Feed thursday >

Beyond @Congressedits, Capitol Hill Looks for Entry to Wikipedia

As he recently told techPresident, the creator of Congressedits did not aim to make Members of Congress look bad, but said he hoped that they would recognize the importance of Wikipedia as a public space and engage more with its community. "If staffers and politicians identified as Wikipedians, that would be super. You could imagine politicians' home pages with a list of their recent edits, that they would be proud of the things that they are doing." On Capitol Hill, there is in fact interest in making that vision a reality, starting off with an initial conversation that could create a framework for more Wikipedians in Congress. GO

wednesday >

In the Philippines, Citizens Go Undercover With Bantay to Monitor Public Offices

The Philippines, a country of almost 100 million, is considered among the most corrupt country in Southeast Asia, despite a boost in Transparency International's Corruption Perception Index in the past few years (from 134th in 2010 to 94th in 2013 out of 175.) Corruption involves all levels of government, but benefits also from a mindset of tolerance, says Happy Feraren, the co-founder of Bantay.ph, an anti-corruption educational initiative that teaches citizens how to monitor the quality of government services, sometimes by going undercover. GO

More