Personal Democracy Plus Our premium content network. LEARN MORE You are not logged in. LOG IN NOW >

A Guide to Using Social Media Well in Government and Advocacy

BY Jed Sundwall | Monday, November 19 2012

NASA's Curiosity Rover's home page on Twitter

Today's social media environment is full of opportunities to reach the public in new ways and challenges on how to do it right. But across government and advocacy organizations, to use social media effectively, you need two things: something worth saying and the ability to say it well. How do you know what your agency should talk about? How do you know what the public expects from you? How do you train the people writing for your agency on what to say and how they should sound? The goal of this short guide, written by social media expert Jed Sundwall, is to teach you how to use guidelines to help your agency serve the public through a clear social media voice. Guidelines can help your agency sound more human. They can help you develop a strong, appropriate, and memorable voice for your agency. Ultimately, they can help you develop an enduring 21st century communications operation. Read More

What the Federal Web Manager Community Can Learn from Craigslist

BY Jed Sundwall | Thursday, May 7 2009

Craig Newmark committed what he termed a "crime against nature" at last week's Government Web Managers Conference when responding to a web manager who asked if he could use the free section of Craigslist to advertise his ... Read More

From #GovWebCon: Craig Newmark on the Future of Public Service

BY Jed Sundwall | Wednesday, April 29 2009

Our own Micah Sifry moderated a conversation with Craigslist founder, Craig Newmark at the Government Web Managers Conference on April 29, 2009. Craig advocates for public/private partnerships and the ways that the ... Read More

News Briefs

RSS Feed today >

Another Co-Opted Hashtag: #MustSeeIran

The Twitter hashtag #MustSeeIran was created to showcase Iran's architecture, landscapes, and would-be tourist destinations. It was then co-opted by activists to bring attention to human rights abuses and infringements. Now Twitter is home to two starkly different portraits of a country. GO

At NETmundial Brazil: Is "Multistakeholderism" Good for the Internet?

Today and tomorrow Brazil is hosting NETmundial, a global multi-stakeholder meeting on the future of Internet governance. GO

Brazilian President Signs Internet Bill of Rights Into Law at NetMundial

Earlier today Brazil's President Dilma Rousseff sanctioned Marco Civil, also called the Internet bill of rights, during the global Internet governance event, NetMundial, in Brazil.

GO

tuesday >

Ruck.us Reboots As a Candidate Digital Toolkit That's a Bit Too Like Democracy.com

Ruck.us launched with big ambitions and star appeal, hoping to crack the code on how to get millions of people to pool their political passions through their platform. When that ambition stalled, its founder Nathan Daschle--son of the former Senator--decided to pivot to offering political candidates an easy-to-use free web platform for organizing and fundraising. Now the new Ruck.us is out from stealth mode, entering a field already being served by competitors like NationBuilder, Salsa Labs and Democracy.com. And strangely enough, Ruck.us seems to want its early users to ask Democracy.com for help. GO

Armenian Legislators: You Can Be As Anonymous on the 'Net As You Like—Until You Can't

A proposed bill in Armenia would make it illegal for media outlets to include defamatory remarks by anonymous or fake sources, and require sites to remove libelous comments within 12 hours unless they identify the author.

GO

monday >

The Good Wife Looks for the Next Snowden and Outwits the NSA

Even as the real Edward Snowden faces questions over his motives in Russia, another side of his legacy played out for the over nine million viewers of last night's The Good Wife, which concluded its season long storyline exploring NSA surveillance. In the episode titled All Tapped Out, one young NSA worker's legal concerns lead him to becoming a whistle-blower, setting off a chain of events that allows the main character, lawyer Alicia Florrick (Julianna Margulies), and her husband, Illinois Governor Peter Florrick (Chris Noth), to turn the tables on the NSA using its own methods. GO

The Expanding Reach of China's Crowdsourced Environmental Monitoring Site, Danger Maps

Last week billionaire businessman Jack Ma, founder of the e-commerce company Alibaba, appealed to his “500 million-strong army” of consumers to help monitor water quality in China. Inexpensive testing kits sold through his company can be used to measure pH, phosphates, ammonia, and heavy metal levels, and then the data can be uploaded via smartphone to the environmental monitoring site Danger Maps. Although the initiative will push the Chinese authorities' tolerance for civic engagement and activism, Ethan Zuckerman has high hopes for “monitorial citizenship” in China.

GO

The 13 Worst Bits of Russia's Current and Maybe Future Internet Legislation

It appears that Russia is on the brink of passing still more repressive Internet regulations. A new telecommunications bill that would require popular blogs—those with 3,000 or more visits a day—to join a government registry and conform to government-mandated standards is expected to pass this week. What follows is a list of the worst bits of both proposed and existing Russian Internet law. Let us know in the comments or on Twitter if we missed anything.

GO

Transparency and Public Shaming: Pakistan Tackles Tax Evasion

In Pakistan, where only one in 200 citizens files their income tax return, authorities published a directory of taxpayers' details for the first time. Officials explained the decision as an attempt to shame defaulters into paying up.

GO

More