When Facebook Meets 311
BY Nick Judd | Wednesday, July 20 2011
Allowing citizens to report 311-type issues like potholes and graffiti on Facebook has persuaded them to get more involved, city officials from Burleson, Tex., told GovTech. Burleson recently launched an app called ... Read More
Meet Commons, the Mobile, Social Gamification of 311
BY Becky Kazansky | Tuesday, June 21 2011
New Yorkers have a new way to identify problems and solutions in their city with the launch of Commons, a mobile, social game which aims to make 311 an easy and social experience through a platform for citizens to ... Read More
New York City Releases 311 Map, Says The Raw Data's On the Way
BY Nick Judd | Wednesday, February 16 2011
New York City on Wednesday released a new app that allows visitors to search complaints made to the city's 311 service by date, type, and neighborhood. The city also plans to start releasing raw complaint data from 311 ... Read More
The 311 Transaction
BY Nancy Scola | Wednesday, November 10 2010
Steven Johnson, writer and online entrepreneur, has a piece for Wired in which he explains what the treasure trove of data collected by New York City's 311 non-emergency reporting system can tell us about the swirling ... Read More
Pot Hole Spotting in the Bronx
BY Nancy Scola | Wednesday, March 17 2010
Credit: CouncilmanCabrera.com Read More
An Open 311 System for the City of New York - A Letter to Mayor Bloomberg
BY Micah L. Sifry | Thursday, May 28 2009
[This letter is reposted from DIYcity.org, with the permission of its author, John Geraci. We fully endorse its contents and call on others to help spread the word. The Editors. The Honorable Michael R. Bloomberg Mayor ... Read More